Vendor Registration and Guidelines for Handlooom.com Marketplace
To register as a vendor on Handlooom.com, follow these steps:
– Visit the Vendor Registration*page on Handlooom.com.
– Fill in the required details such as your business name, contact information, and email address.
– Provide valid identification and business registration documents.
– Read and agree to the Vendor Agreement and Marketplace Terms and Conditions.
– Submit your registration form. Once reviewed and approved, you will receive a confirmation email with your login credentials.
You will need to provide the following documents for vendor registration:
– GST Registration Certificate (if applicable)
– PAN Card (for Indian vendors)
– Proof of Address (Utility bill, Rent Agreement, etc.)
– Bank Account Details (for payments)
– Any relevant licenses for selling handloom or handicraft products.
No, there is no registration fee to become a vendor on Handlooom.com. Registration is completely free. However, Handlooom.com charges a flat 15% commission on each sale made through the platform.
You can sell authentic handloom and handicraft products on Handlooom.com, including:
– Handwoven textiles (sarees, dhotis, shawls, etc.)
– Handcrafted home decor items
– Traditional handmade garments
– Accessories like scarves, stoles, and bags made from natural fibers.
Please ensure that all products comply with the platform’s authenticity and quality guidelines.
Handlooom.com charges a flat commission of 15%*on the sale price of each product sold through the platform. This commission covers the costs of marketing, platform maintenance, and payment processing. The remaining amount, after deducting the commission and any applicable shipping charges, will be credited to your registered bank account.
To list your products:
– Log in to your vendor dashboard using your registered email and password.
– Go to the “Add New Product”*section.
– Upload high-quality images of your products and provide detailed descriptions, including size, color, material, and price.
– Set your inventory levels, shipping options, and processing time.
– Submit the product listing for review. Once approved, your product will be visible on the marketplace.
Product images should be clear, well-lit, and showcase the product from multiple angles. Follow these guidelines:
– Minimum image resolution: 1000×1000 pixels.
– No watermarks or text overlays.
– Accurate product descriptions with details about materials, dimensions, care instructions, and any unique features.
Descriptions should be honest and provide all necessary details to help customers make informed purchasing decisions.
Vendors are responsible for packaging and shipping their products to customers. You can choose to manage shipping yourself or opt for Handlooom.com’s logistics partners. If you choose our logistics partners:
– Enter the product weight and dimensions accurately.
– Our logistics team will handle the pickup, shipping, and delivery.
– Shipping costs will be deducted from the final payout after a sale is made.
If a customer requests a return or refund:
– You will be notified through the vendor dashboard.
– You must address the request in accordance with Handlooom.com’s return and refund policy.
– For approved returns, you may need to provide a return shipping label or arrange for the product pickup.
– Refunds will be processed to the customer once the returned product is received in good condition.
Payments are processed within 10-15 business days*after a sale is completed and the return window has closed. The amount, minus the 15% commission and any shipping fees, will be transferred to your registered bank account.
Handlooom.com offers a dedicated Vendor Support team to assist with:
– Product listing and optimization
– Understanding policies and guidelines
– Resolving disputes and managing returns
– General inquiries about sales and payments.
You can contact Vendor Support via email or through the support chat feature in your vendor dashboard.
Yes, as a vendor, you can offer discounts on your products. Handlooom.com also organizes promotional events and sales throughout the year. You will be notified in advance to participate and can choose which products to include in the promotion.
Negative reviews are a natural part of any business. If you receive a negative review:
– Address the customer’s concerns professionally in the comments.
– Offer solutions or compensations if there was a genuine issue.
– Use feedback as an opportunity to improve product quality and service.
If you wish to terminate your vendor account, you must provide a 30-day written notice. During this period, ensure all pending orders are fulfilled, and any customer issues are resolved. After 30 days, your account will be deactivated.
Yes, Handlooom.com prioritizes quality and authenticity. All products must comply with our quality standards and be genuine handloom or handmade items. Periodic quality checks are conducted, and any non-compliance may lead to delisting or termination of the vendor account.
